You can place an order from our online store and can use our secure payment options - Visa, Mastercard or paypal.

We use Royal Mail signed for and Royal Mail international signed for and tracked. The delivery options for your order are dependent upon the size, weight & value of the order and where you live. If you have specific requirements then before you order please email us at info@redshot.co.uk and our Redshot UK Team will outline the best option for you.

This charge reflects the costs to us of using a reputable service to ensure the orders are insured and can be tracked. Additionally, we only charge one delivery fee per order, even if the goods are sent out in multiple shipments. This is the standard cost and can vary depending on item, weight and size of the product.

Yes you can, but you need to email us at info@redshot.co.uk before you place your order.

Upon placing the order you should receive a confirmation email. If an item is out of stock an expected delivery date will be displayed for reference. Should this expected delivery date change, our system will automatically email you a revised date. When the item is sent out a dispatch email will be sent so you know when to expect your order. If you need more information please contact us with your Name, Surname and order number.

If you have not received your order please email the Redshot Team info@redshot.co.uk with your order number and we will investigate immediately.

We aim to be competitive and offer the best prices and service wherever possible. If there is a considerable price difference we welcome your feedback. Unfortunately we cannot price match but we always aim to offer the best combination of value and customer service. We watch other retailers closely and maintain competitive pricing. With the internet being the best it can be, it unfortunately means that anyone can set up a website and charge bargain prices. Often they will have no stock, no returns policy, no security, no guarantees and of course poor customer service. The Redshot Team strive to be open and honest. We take great pride in offering a fast, efficient, friendly and secure shopping experience, with great products at fair prices.

Our apologies if you have received an item that is damaged or faulty. The simplest thing to do is email us with a description of the issue/fault and we will advise you on the best way to return an item and issue you with a Returns Authorisation Code. FAULTY or DAMAGED GOODS have to be returned within 28 days. As soon as we receive it, we will either refund your card or replace the item as requested by you.

We have an extended returns policy for the Christmas period, so you can buy all your presents before the Christmas rush. Goods purchased from the 1st October can be returned up until the end of January, as long as they are unused and resalable.

We understand that there are times when you receive items and decide that you no longer want them. In this instance, UNWANTED GOODS have to be returned within 28 days. As soon as we receive it, we will refund your card. Please note however, delivery charges cannot be refunded and items returned have to be in resalable condition.

If we have inadvertently sent you the wrong item, our apologies for any inconvenience this may cause. Please email us infor@redshot.co.uk regarding the return of the wrong item and despatch of your correct order.