Question 1

HOW DO I PLACE AN ORDER?

Accepted Answer

You can place an order from our online store and can use our secure payment options - Visa, Mastercard or paypal.

Question 2

HOW IS MY ORDER DELIVERED?

Accepted Answer

We use Royal Mail signed for and Royal Mail international signed for and tracked.
The delivery options for your order are dependent upon the size, weight & value of the order and where you live. If you have specific requirements then before you order please email us at info@redshot.co.uk and our Redshot UK Team will outline the best option for you.

Question 3

WHAT DO I GET FOR THE POST & PACKAGING CHARGE?

Accepted Answer

This charge reflects the costs to us of using a reputable service to ensure the orders are insured and can be tracked. Additionally, we only charge one delivery fee per order, even if the goods are sent out in multiple shipments. This is the standard cost and can vary depending on item, weight and size of the product.

Question 4

CAN I ARRANGE A SPECIFIC DATE FOR DELIVERY OF MY ORDER?

Accepted Answer

Yes you can, but you need to email us at info@redshot.co.uk before you place your order.

Question 5

CAN THE WEBSITE GIVE US AN ESTIMATED DATE OF ARRIVAL ETA ON OUT OF STOCK ITEMS?

Accepted Answer

Upon placing the order you should receive a confirmation email. If an item is out of stock an expected delivery date will be displayed for reference. Should this expected delivery date change, our system will automatically email you a revised date. When the item is sent out a dispatch email will be sent so you know when to expect your order.
If you need more information please contact us with your Name, Surname and order number.

Question 6

I HAVEN'T RECEIVED MY ORDER - WHAT HAPPENS NEXT?

Accepted Answer

If you have not received your order please email the Redshot Team info@redshot.co.uk with your order number and we will investigate immediately.

Question 7

OUR PRICES

Accepted Answer

We aim to be competitive and offer the best prices and service wherever possible. If there is a considerable price difference we welcome your feedback. Unfortunately we cannot price match but we always aim to offer the best combination of value and customer service.
We watch other retailers closely and maintain competitive pricing. With the internet being the best it can be, it unfortunately means that anyone can set up a website and charge bargain prices. Often they will have no stock, no returns policy, no security, no guarantees and of course poor customer service.
The Redshot Team strive to be open and honest. We take great pride in offering a fast, efficient, friendly and secure shopping experience, with great products at fair prices.

FAQ's

HOW DO I PLACE AN ORDER?

HOW IS MY ORDER DELIVERED?

WHAT DO I GET FOR THE POST & PACKAGING CHARGE?

CAN I ARRANGE A SPECIFIC DATE FOR DELIVERY OF MY ORDER?

CAN THE WEBSITE GIVE US AN ESTIMATED DATE OF ARRIVAL ETA ON OUT OF STOCK ITEMS?

I HAVEN'T RECEIVED MY ORDER - WHAT HAPPENS NEXT?

OUR PRICES

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Contact Details

Email: info@redshot.co.uk
Address: Redshot, PO BOX 202, SG19 9BY

Get In Touch

FAQ's

HOW DO I PLACE AN ORDER?

HOW IS MY ORDER DELIVERED?

WHAT DO I GET FOR THE POST &amp; PACKAGING CHARGE?

CAN I ARRANGE A SPECIFIC DATE FOR DELIVERY OF MY ORDER?

CAN THE WEBSITE GIVE US AN ESTIMATED DATE OF ARRIVAL ETA ON OUT OF STOCK ITEMS?

I HAVEN'T RECEIVED MY ORDER - WHAT HAPPENS NEXT?

OUR PRICES

Top Links

Collections

Contact Details

Email: info@redshot.co.uk Address: Redshot, PO BOX 202, SG19 9BY

Get In Touch

WHAT DO I GET FOR THE POST & PACKAGING CHARGE?

Email: info@redshot.co.uk
Address: Redshot, PO BOX 202, SG19 9BY